Teepee Sleepover Frequently asked questions

How soon should you book a party:

Dates fill quickly, especially on weekends! As soon as you have your date in mind, contact us and we’ll help bring your little one’s dream setup to life.

Pending availabilty, we are more then happy to accommodate last minute bookings.

Payment details:

We require a $50 deposit within 48hrs to secure your booking. This deposit is non-refundable. The remaining balance payable one week before your Party.

Delivery, Setup & Space required:

Delivery:

Delivery/ Collection times are confirmed with you between 2 to 3 days before your party.

Space required:

Each Teepee will require an area approximately 1m x 2.2m, plus allow a little extra for rugs/ decor. Once you have enquired on your preferred theme I can advise what is required for your specific sleepover.

If you have booked a signagture experience the floor mat requires a separate space of 2m x 3m

Set up:

Please ensure the space is clear and clean and ready for us to come straight in to work our magic.

Allow approximately 1hr for setup & also for pack down.. pending party numbers, may very slightly.

Client is required to be at home at all times during set up & pack down. We will not enter the premises without an adult present.

What if less guests RSVP then was booked for:

Thats totally okay, we understand that you will want to have the party locked in before invitations go out.

We kindly ask that final guest numbers are confirmed one week prior to your party date.

Final invoice will be adjusted to final party numbers a week prior.

Can we mix & match themes:

Absolutely! We are more then happy to accommodate that for you.

Own sleeping pillow required:

Yes, for hygienic reasons, we cannot supply sleeping pillows.

Decorative pillows are not to be used for sleeping on

Safety & Cleanliness

Safety:

Teepee's must not be moved from their original set up location

Please do not stand, jump, bounce or lean on any part of the Teepees or décor

Cleanliness:

Teepee's are indoor setup only & we ask that no pets are in or directly around the party setup area.

All parties MUST be set up in a smoke-free environment.

Decorative/ornamental cushions are included in the décor package but are NOT for sleeping on

All linens and soft furnishings are washed in commercial-grade machines using eco-friendly products after every party.

All rugs, mattresses, tray tables and teepee frames are carefully cleaned and sanitised between each booking

If the teepee tents and accessories are soiled with the smell of smoke the hirer will be charged a cleaning fee.

Do I need to wash bedding on collection day:

No! We will deal with all of that, no need no lift a finger

Is power required for Teepee party:

All fairy lights will be battery operated.

If however you are selecting the safari theme it will have one part of the decor that requires connection (tree) however it doesn't have to be turned on

What ages are Teepee parties suitable for:

Teepees are suitable for children of all ages from primary to high school - (ages 4 and upwards)

Adult supervision is required for all children under the age of 18 years

Cancellations:

Where possible we will look to re-arrange your party dates.

If this is not possible 72 hrs notice is needed for a full cancellation minus non-refundable deposit.

Bespoke Cakes - Frequently asked questions

How far in advance should you book your cake

A minimum of 3 weeks notice is required and this is subject to availability.

It would be ideal to book as far in advance as you can, weekends book out extremely fast.

Payment Details

We require a $50 deposit within 48hrs to secure your booking. This deposit is non-refundable

The remaining balance is payable two weeks before your event. 

Collection / Delivery

All double/multi tier cakes will be delivered, cost will be incorporated into the quote. Single tier cakes are to be collected

Collection & Delivery times will be coordinated with you 2-3 days prior to your event

Please note: if you have a Teepee booking & also wish to order a cake, you delivery is included for free (Including single or multi-tier cakes). 

Dietary Requirements

Please note that I currently do not offer cakes catering to specific dietary requirements, including gluten-free, dairy-free, vegan, or allergy-specific requests.

Does the cake need to be stored in fridge

No. Fondant seals the cake so is able to be left at room temperature.

A fondant covered cake will sweat & ruin the design if you store in fridge then remove it.

Can the cakes be frozen

Yes, you can freeze them after the event so you don't waste a crumb!

Cancellations

If you cancel you order more then 2 weeks prior to the event it will be loss of deposit

If you can cancel your order within 7 days of the event you will be refunded 50% of the payment amount.

All cancellations within 48hrs are non-refundable